Customer
Assistance Internal Tool (Capitual)
Oct 2021 — Nov 2022
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Capitual's customer support team needed a fast internal tool to pull up user data and handle tickets in real time, in the middle of live customer calls.
I led front-end delivery within a Micro-Frontend architecture, built with React, TypeScript, React Query, and Styled Components, and integrated BFF API contracts with smart caching. I also converted Figma designs into pixel-perfect, tokenized components, built out a Storybook library, and mentored two junior developers through pair programming and code review.
Highlights
- Led front-end delivery within a Micro-Frontend architecture, integrating BFF API contracts
- Converted Figma design tokens into pixel-perfect components
- Built a Storybook library covering 80% of the app's components and screens
- Mentored two junior developers, cutting onboarding time from 4 weeks to 3 weeks
- Enforced Jest and RTL testing standards through CI/CD
Challenges
- Delivering accurate, real-time data lookups fast enough to use during live customer calls
- Keeping a Micro-Frontend architecture and its BFF contracts consistent across teams
- Balancing hands-on delivery work with mentoring two junior developers
CompletedOct 2021 — Nov 2022
ReactTypeScriptMicro-FrontendsStorybookReact QueryStyled ComponentsFigmaGitJestRTLCI/CD